- Cable broadband is faster
- Cable broadband is the best performing
- Cable broadband is the most awarded
- Virgin broadband is the most popular choice
Cable broadband is the most awarded
Awards for Virgin Broadband (formerly ntl and Telewest).
2007 Best Consumer ISP
Awarded at The ISPAs - the UK Internet Industry Awards
One of the toughest and most independent awards you can win.
To win we were tested on loads of stuff like how quickly it takes to connect, how often a connection fails, upload and download speeds, etc.
Other things that helped us come top were our prices and how quickly we could install. Want to know more?
Some of the things we were tested on:
- Time to establish connection to the Internet
- Speed of connection to the Internet
- Incidents of connection failure
- Speed of connection when downloading data from the Internet
- Speed of connection when uploading data to the Internet
- DNS time
- DNS failure
- Performance and availability of shared web servers including:
- Speed of download of web servers
- Availability of web servers
Other things they took into account:
- Diversity of packages
- Price per package
- Time from order to delivery
- Contract options
- Value added services
- Support offering
- Hosting space
- Value added hosting services
- Email offering
- Domain name service
- Anti-abuse services
- Corporate social responsibility credentials
- The level of cap on the entrants' broadband service
Some of the other awards for Virgin Broadband (formerly ntl and Telewest):
- Best ISP - .net Awards 2005 (Telewest)
- Best Buy - Practical Internet Magazine 2004 (ntl)
- Best ISP - Computeractive Awards 2005 (Telewest)
- Best Broadband - Practical Internet Awards 2003 (ntl)
- Best Sumo Consumer Broadband - ISPA 2005 (Telewest)
- Best ADSL Alternative - Practical Internet 2003 (Telewest)
- Best Broadband ISP - Web User Awards 2003 (ntl)
- ISP of the year - ISP Review 2002 (Telewest)
- Best ISP of the Year - Daily Mirror 2002 (ntl)
- Most Satisfying ISP in Britain - Web User magazine 2002 (Telewest)
- Best Use of Broadband - Futurenet Awards 2001 (ntl)
- PC Advisor Award 2006 - ISP of the Year (Telewest)